Please review the following message returned by the help desk:
Can't locate Class/ISA.pm in @INC (you may need to install the Class::ISA module) (@INC contains: lib extlib /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at extlib/CGI/Application.pm line 4.
BEGIN failed--compilation aborted at extlib/CGI/Application.pm line 4.
Compilation failed in require at lib/PerlDesk/App.pm line 8.
BEGIN failed--compilation aborted at lib/PerlDesk/App.pm line 8.
Compilation failed in require at /usr/share/perl5/base.pm line 138.
...propagated at /usr/share/perl5/base.pm line 160.
BEGIN failed--compilation aborted at lib/PerlDesk/App/KB.pm line 4.
Compilation failed in require at kb.cgi line 25.
You may go back and try to correct the problem, or report the problem to the webmaster